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Consultations
Appointments
Please telephone the Receptionist on 01738 627117 (Taymount Surgery) and 01738 551739 (Scone Surgery). You have the right to express a preference for the doctor of your choice, and every effort will be made to offer an appointment with your preferred doctor as soon as possible. We do, however, operate a system called Advanced Access, and one of the main aims of this system is to ensure that all patients who need an appointment with a healthcare professional will be offered one within 48 hours. We also ensure that we have a number of appointments available to book in advance, and feedback from our patients has consistently shown that they are very pleased with the access to their doctor.
Appointment slots are for 10 minutes, and if more than one family member needs to see the doctor, please make a separate appointment for each person.
If you are unable to keep an appointment, please telephone the surgery to cancel, as your appointment can be offered to someone else who may need it that day.
Telephone consultations
We have a number of telephone consultation slots available each day, and there may be times when you would find it more convenient to seek advice from the doctor over the telephone. The receptionist will arrange a suitable time for the doctor to phone you back.
Home visits
If you are requesting a home visit, please telephone 01738 627117 (Taymount Surgery) or 01738 551739 (Scone Surgery) before 10.00 am, except in an emergency. Visits are for those who are housebound or critically ill; otherwise we ask our patients to come to the surgery if at all possible.
Nights and weekends
Out-of-hours care is provided by NHS24 and they can be contacted by telephoning 0845 4 24 24 24. Find our further information about NHS24.
Practice Pharmacist
We are fortunate to have Graeme Lamont, a Practice Pharmacist attached to the practice, and he works closely with the doctors to address areas of prescribing concern. From time to time you may be invited to attend an appointment with the pharmacist to review your medication. Graeme is happy to answer any prescribing queries you may have and he can be contacted at Taymount Surgery - 627117.
