What is a repeat prescription?
If you take medication on a regular basis, your GP may decide to add them to your repeat prescription record. This will allow you to order you medication at set intervals over a period of time. This period of time will be determined by your doctor and your list of medication will be reviewed at regular intervals by various members of the practice team to assess its efficacy and cost effectiveness. From time to time, the GP or a member of the Practice Pharmacy Team may wish to discuss a particular medication with you before it is issued.
For certain medications the practice is now able to issue a prescription for a longer period of time. This is known as a Long Term Repeat Prescription. Once ordered, it allows you to collect your medication directly from the community pharmacy at stated intervals without the need to order the each time from the practice. Find out more about long term repeat prescriptions.
If you notice a medication on your list that you no longer need or if you need to order something that does not currently appear on your repeat list, please contact the reception staff who will discuss this with the GP or Practice Pharmacist for you.
How to order
Patients can order repeat medication using a number of methods:
- Order online via Online Patient Services. If you haven't registered, please read more about the service and how to register.
- Use the 24 hour prescription line on 01738 643454 (Taymount Surgery) or 01738 565059 (Scone Surgery). Be ready to give the following details:
- Your name
- Your address
- Your date of birth
- The name, strength and preparation (e.g. tablets, caplets) of each item required
- Instructions on the method of collection (see below for options)
- Hand in the re-order slip that you were given with your last prescription with the items you require clearly marked.
Where to collect
You can either pick up your prescription from the practice reception desk (either Taymount or Scone) or you can ask a local pharmacy to collect it on your behalf. All pharmacies collect prescriptions daily from Taymount Surgery but only a handful collect from Scone Surgery.
If you decide to use a pharmacy in this way, you first need to sign a mandate at your chosen pharmacy to give your consent for them to do this. This mandate will then be sent to the practice so that we can update your records to show your nominated pharmacy location. You should note that if you use a pharmacy to collect on your behalf, ALL prescriptions will be sent to them for you, including any that may be given as an acute issue (e.g. medication issues following a GP telephone appointment).
We require 48 working hours to process your request before it is ready for you to collect. However, if you have nominated a pharmacy to collect on your behalf you will need to allow an additional 24 hours for this to happen as many pharmacies only collect once per day.